Betting app Privacy Policy — How Your Personal Information Is Protected

Betting app collects only the information necessary from its users. At the time of registration, your name, email address, phone number, and date of birth are collected. Government-issued identity document information may also be requested for identity verification purposes. For financial transactions, payment method details are collected, however full card numbers are never stored. IP address, device type, browser information, and session logs are automatically collected during platform use. This information is used to ensure platform security and improve the user experience.

Collected information is primarily used for account creation and management, identity verification, and service delivery. Information is also used to process financial transactions and detect suspicious activity. Data is used for analytical purposes to improve platform performance and design new features. Where the user has given consent, they may be contacted about promotional offers and new services. Information is also used to meet legal obligations and comply with responsible gaming policies. Selling or renting personal information to any third party is strictly prohibited.

Betting app shares information only in specific circumstances, and those circumstances are strictly limited. Minimum necessary information may be shared with trusted payment gateway partners for payment processing purposes. Providing information in response to lawful requests from Bangladesh law enforcement agencies or regulatory authorities may be legally required. Cooperation with relevant authorities is maintained for anti-money laundering and fraud detection purposes. All third-party partners are contractually bound to uphold our privacy standards. No information is shared for marketing or commercial purposes without the user's explicit consent.

We use industry-standard security technology to protect your information. All data transmissions are secured through SSL/TLS encryption. Data stored server-side is also kept in encrypted format to prevent unauthorized access. Our systems are kept up to date through regular security audits and vulnerability testing. Among our staff, only authorized personnel may access user information on a need-to-know basis. In the event of any security breach, affected users will be notified as quickly as possible.

Under applicable law in Bangladesh, each user has specific rights over their own information. You may request to view the information stored in your account at any time. You may also contact our support team to correct any inaccurate or incomplete information. When closing your account, you may request that your personal information be deleted, though certain information may be retained for a defined period due to legal obligations. You also have the option to opt out of marketing communications at any time. To exercise these rights, email us at [email protected].

Necessary information is retained while your account is active. Even after an account is closed, certain information may be kept for a defined period for legal, regulatory, or dispute resolution purposes. Financial transaction records are retained for a specified number of years in accordance with Bangladesh financial law. Once the required retention period ends, information is deleted securely and permanently. If you have questions about our data retention policy, please contact us directly.

Cookies and similar tracking technologies are used on the betting app website and app. Session cookies are used to keep you logged in and ensure platform functionality. Performance cookies help us understand which parts of the platform are most used so we can make improvements accordingly. You can block or delete cookies from your browser settings, though some features may not work correctly as a result. Third-party advertising cookies are not used on our platform. If you would like to know more about our cookie policy, please contact our support team.